Shadowfax — Wrongly Entered amount against my PAN CARD

After looking at my 26AS Form, I Could see that various bookings are done against my Pan Number. but that amount was not credited to my bank account.

I also tried to reach via email, telephone, Social media to shadowfax team, but no response from shadowfax team.

I have also attached snip shot of it.
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Dear Nilesh,

Greetings from Shadowfax!

We understand your concern. We request you to connect with our rider care center under the help section of your Shadowfax app for better assistance regarding your concern.

Regards,
Team Shadowfax

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