[Resolved]  Shaha Finlease — Finlease - complaint about credit card dues

My name is Sharath kumar and this is with reference to my name shown in the defaulters list of Cibil for product from SHAHA . I had contacted CIBIL and was told that SHAHA is the new company which has taken over the credit card business from Standard Chartered Bank .
Sir, I had a standard chartered credit card somewhere in the year 2002 which was successfully closed from my end with complete payment amount with no balance. and was informed that my credit card stands successfully closed with no dues .
When I checked my Cibil and I was shocked to see this closed Credit card account is still showing in my Cibil Outstanding records and because of which my Cibil score is very less.
This card was successfully closed in the year 2002 I was also informed the same by the bank,
What I understand here is that Standard Chartered Bank has not updated their records about me to SHAHA and my wrong details has been updated in SHAHA which is reflecting also in CIBIL.
I would request your help so that my name and details can be corrected at the earliest from SHAHA and the same is updated in CIBIL from SHAHA get my Cibil scores corrected.

I can be reached at [protected]@gmail.com
Was this information helpful?
No (0)
Yes (1)
Jun 13, 2022
Complaint marked as Resolved 
Shaha Finlease customer support has been notified about the posted complaint.
Verified Support
May 13, 2022
Shaha Finlease Customer Care's response
Dear Customer,

Thank you for writing us.

We wish to inform you that, we have not observed any settlement offer issued by SCB to you in past as mentioned by you in your above details. We state that there is no settlement letter issued by SCB to you and put you to strict proof thereof.

Request you to please write us at [protected]@shahafinlease.com with your card details with contact number.

Assuring you the best servivce always.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shaha Finlease
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    257
    Pending
    48
    Resolved
    149
    Shaha Finlease  Phone
    +91 89 7606 9758
    Shaha Finlease  Address
    713, 7th floor Vihaan building , Opp nutan chemicals walbhat road, Goregaon, Maharashtra, India - 400063
    View all Shaha Finlease contact information