[Resolved]  Shaha Finlease — Shaha Finlease -complaint about credit card dues

My name is Ratan Saxena and this is with reference to my name shown in the defaulters list of Cibil for product from SHAHA . After doing a lot of research I came to know SHAHA is the new company which has taken over the credit card business from Standard Chartered Bank .
Sir, I had a standard chartered credit card somewhere in the year 2009 which was successfully closed from my end with complete payment amount with no balance. and was informed that my credit card stands successfully closed with no dues .
When I checked my Cibil and I was shocked to see this closed Credit card account is still showing in my Cibil Outstanding records and because of which my Cibil score is very less.
This card was successfully closed in the year 2009 I was also informed the same by the bank,
What I understand here is that Standard Chartered Bank has not updated their records about me to SHAHA and my wrong details has been updated in SHAHA which is reflecting also in CIBIL.
I would request your help so that my name and details can be corrected at the earliest from SHAHA and the same is updated in CIBIL from SHAHA get my Cibil scores corrected.
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Mar 29, 2023
Complaint marked as Resolved 
Shaha Finlease customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2023
Shaha Finlease Customer Care's response
Dear Customer,

Thank you for notify us.

Request you to please share the card / account details on email with us for more clarification.

Email at [protected]@shahafinlease.com

Customer Service Team,
Shaha Finlease Pvt Ltd
Complaint comments 

Comments

Hi.. pls don’t settle your account with Shaha finlease. I have had a very bad experience with them. I settled my account against an outstanding of Rs 30000 however they reported by cibil an outstanding of over Rs 6 crore. And inspite of settling my account my cibil score hasn’t improved. Pls do not settle your account with them. It’s an unsecured loan and they can’t do anything.

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