Shell India — Additional surcharge deducted even during demonetization when government has waved it off | |||||
Hi, I have been filling diesel from Shell petrol pump at Hinjawadi Rd, Hinjawadi Village, Pune, Maharashtra 411057, India. I have used my debit card a number of times to pay the fuel cost. My Bank Kotak Mahindra does not charge any fuel surcharge but the Shell dealer mentioned above is directly deducting additional money and that too directly from my bank account. He deduct the money 20-30 days after I fill the diesel and that too this is done without informing. I contacted the Bank, Kotak Bank told me that it's not surcharge but additional money deducted by Shell India. Below are the details of the same. TIPS/SCHGS/EXH/[protected]/AMITA ENTERPRISES A (Value Date:13/02/2017) TIPS/SCHGS/EXH/[protected]/AMITA ENTERPRISES A (Value Date:02/02/2017) TIPS/SCHGS/EXH/[protected]/SHELL INDIA MARKETS (Value Date:21/01/2017) TIPS/SCHGS/EXH/[protected]/SHELL INDIA MARKETS (Value Date:25/12/2016) More importantly this was done when the government of India had waived off all these charges for demonetization. Can you please explain me what is going on and why your dealers are secretly deducting money from the bank account of customers. -- Thanks and Regards, Was this information helpful? | |||||
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