[Resolved] Shine.com — Additional services sold after blackmailing

sumitkudesia2001

from Solapur, Maharashtra

Address:	Gurgaon, Haryana, 110019
Website:	shine.com

I purchased an online service worth 1299 only on shine.com website. However I received a phone call immediately from[protected] and they told me to activate another service or they shall not be able to help me with my profile. After I purchased this service, they told me to purchase another service without which these services are of no use. They kept pressuring me and I kept buying services though the payment links forwarded by them. After a point they said that they are selling the last service to me and this is required for the activation of the profile. I paid this amount also considering this as the last amount to be paid for their services. However, then they are telling me to buy one last service and have also sent me a mail confirming the same. I have spent more than Rs. 20000 now and this is a reason of concern. Request you to take action as the people logging into the shine.com website is being pressurised in this manner.

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Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2015

Shine.com Customer Care's response Dear Sir, Apologies for the inconvenience caused. As per our discussion ,we are working on the issue and will resolve the same asap. Once again,thank you for bringing this issue to our attention. Please continue to inform us should you have any other problems in our services. In case of any queries, you can call us on[protected]/355 or email us on [protected]@shine.com.