[Resolved] Shine.com — Asking for more payment for another course that i don't wish to do | |||||
Sir/madam. I was looking for a gst certificate course for my own purpose. For that, i enquired from your website and you gave me the details of the course and your partnership with vskills. After that, i got a call from [protected] on[protected] and he explained me the course and i read the details too. He sent me the payment like for the same and i made the payment of rs 11400 with transaction id in20170712_33337_141624 and they said that now we will shortly confirm the address and your study material will be dispatched. After few hours i get a call from another correspondent that if i want to enrol myself for gst certificate course, i have to enrol myself for ifrs course also by paying rs 15500 more. I am not interested in doing it and you say that it is mandatory. Nowhere in the world, it is an eligibility that if anyone wants to do gst course, he also has to do ifrs course also. Furthermore, you have no right to force me to go for any course that i don't wish to do it. Moreover, if your organisation has such criteria, why you did not give any information about it in earlier details when you sent me details of gst course. Now he said that it's compulsory. That is a complete harassment on your part. So, kindly process my order and other materials so that i can do my course or issue me the complete refund for my made payment. This is very much a false marketing practice from your reputed organisation. Before i move to higher legal actions, kindly look into the matter to the priority. Other numbers that from where i got the call are as follows: [protected], [protected]. Other details regarding the transactions have been enclosed with this complaint in the form of images. Thank you Was this information helpful? | |||||
Aug 18, 2017 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Jul 13, 2017 Shine.com Customer Care's response Dear Sir, With reference to our discussion we hope your query was resolved and value your feedback which will help us improve in future. Also the details for the course which you have taken will shortly be provided to you. Regards, Team Shine | |||||
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