[Resolved]  Shine.com — bad service

I have purchased 5 job service from shine.com on 19.06.208 and i have paid rs. 24, 894/-

But till date i have not received and progress from your side.

Still my service status is showing in progress. 14 days has completed but i have not got single benefit form your service.

Now half month has crossed but i am not getting help from shine.com

When i call to your sales team where i got the call on 19.06.2018 but they are not response properly they had said you call to our resume service no. They will help you.

I have called several time on the no. [protected], but nobody response, some time call not possible, no. Is not available, no. Is not exists.

I have felt now that someone has cheated me.

At time for buying service i want to purchase only job referral service of rs. 3500/-, but your sales team person mr. Shivam aggarwal has cheated me and told me that you have to take 1 more service for this job refereal this is document verification report other wise your job refereal service not activate your 3500/- rs. Will be lost then i ave to purchased education background verification service of rs. 5, 204/- after the purchase this service he has told me that we have to make your professional service report so you have to avail this service and you have to pay rs. 9995/- other wise your prior both service will be not activate your money will be lost and you will not get good job opportunity and we could not provide you job reference then i have to take this service because i donot want to loose my money i have already paid 8704 rs. I think shine.com is reputed job portal they will not cheat me but after this three service shivam aggarwal has told me that this is is the final step and this is called job search guidance with job thought report of s of rs. 6195 and same thins he has told me that you have to paid other wise you loose your all money and you will not get good job and you have to repent on this i am getting scared and i think if i have loose all money what should i do and in the hope that i will get good service from shine and good job reference and opportunity from shine.com because i am dealing with ht media group. After all step mr. Shivam aggarwal has sent another service issue focused negotiation training course of rs. 17, 700 after this i have denied that i will ot make payment because you are not telling in one time that how musch i have to pay the amount in every service payment you are saying this is final and after taking the service you are telling that you have to take 1 more service other wise you will loose your all money but now this time i will not single penny i have already given my half month salary to you i donot want take any more service.
You just activate my service which i have purchased but shivam aggarwal has pressurized me and trying to scare me that you will not get good job opportunity, good reference from our side because you have not taken this service, after that you will not get good service than you do not tell us that i am not getting good job information.
I requested you to kindly refund my all money now 14 days completed but i am not getting your services. Now i do not want you any service i have already given you enough time but noe please refund my rs. 24, 894/-
Please refund my money
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Aug 5, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2018
Shine.com Customer Care's response
Dear Sir,

Greeting from Shine learning.

With refeence to aur discussion hope your all doubt ha been resolved regarding your service. We would like to inform that you have availed following services from shine.

Professional Summary : Developed draft has been uploaded on dashboard Please reject the draft.
Education Verification : Under Process
Negotiation Manager : Login crdential has been shared by Vskills on June 20, 2018
Job Search Guidance With Job Thought Report : Please find the attachment with link shared by TMTR on June 22, 2018
Featured Profile : 30 Days : Activated. This service features your shine profile on top of recruiter search in shine database.
Job Referral : Our partner Round One has sent you mail to register with them and earn unlimited referrals.

All the above mention service has been processed after your consent only..

For any queries, please feel free to contact us [protected] or email us at [protected]@shine.com.

Regards
Shine Team
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