[Resolved] Shine.com — career plus service of shine

Rahul Wankhade Patil

from Amravati, Maharashtra

Address:	Guntur, Andhra Pradesh, 444605
Website:	shine.com

Sir,
I got the call from shine.com portal regarding my cv. Actually i am searching a job abroad for that have registered on shine.com job. After i got the call from shine portal to buy premium package. First they have informed me package rs 6000 for abrod vacancies and i done the payment as well.. Again they have called me for clearenence of documents i have to pay rs 6999. I clearly asked him any other charges other than this he said no.. Then i paid rs 6999. After that again they call me for linkden profile and all have to pay 8999 rs then i had some dispute with there team but they said its for your profile only u have to pay somehow i thought its better for me and again i paid rs 8999.. So total paid near about 20000 rs to shine.com now they want again 10000 from me.. Now i want refund all of my money please help me in this regards.. They never informed me total amount now i m in trouble.. Attached payments advice
Thanks
Rahul wankhade
[protected]

+2 photos

Was this information helpful?

No (0)

Yes (0)

Sep 30, 2017

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Aug 29, 2017

Updated by Rahul Wankhade Patil attached payment advices which is done yesterday

Verified Support

Aug 30, 2017

Shine.com Customer Care's response Dear Mr. Rahul,

With reference to our communication, we had, please accept our sincere apologies for the inconvenience you have experienced with respect to your paid services.

At SHINE.COM, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we narrowed the cause to the sales team.

As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again.
We deeply value your relationship with SHINE.COM and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss with us.

Regards,
Team Shine