[Resolved] Shine.com — Cheated

mohimoha

from Chennai, Tamil Nadu

Address:

New Delhi, Delhi

This is mohan raj I started a paid service from shine career plus, I started my process before 2 months for this service I paid more than 60, 000 but i didint get any positive result form shine .com. With in a phone call they forced as to pay amount, this is the last day if you dealy your profile has been closed like that they told, How many department working on a single profile, whenever I paid some amount that respective person gave the confirmation like this is the final amount after that you dont need to pay any single amount but after 1 or two days another person called me this is another department i am the responsible person for your profile this is the last day you must pay this much of amout if i neglect that conversation they spoke very harshly, now another person called me I am calling form recruitment panel I am the responsible person for your profile you must pay again some amout this is the last day if you can't your profile has been closed like that he spoke very rudely. thing is we are not grown up from rich family, i want to know how many departments working on a single profile or else this is a cheating trick. If i told to pls close my profile they were not accepted they simply working on money only. dont trust shine career plus, they simply suck our money form us,

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Oct 9, 2016

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2016

Shine.com Customer Care's response Dear Sir,

Thank you for letting us know about your recent experience with career plus. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

I would like to update you that you availed following services from our website:-

 361DM Interview Pro (Skill Courses) | Your service has been processed on 6 April and we have shared the login details with you on 6April
 Singapore (Resume Writing) | Finalized on 09 Apr 2016
 Cover Letter (Resume Writing) | Finalized on 08 Apr 2016
 Profile Update (SG) (Profile Updates) | Profile Updated on the two leading job portals for SG and shared the login details on 15 April
 Resume Writing: Mid-Level (Resume Writing) | Finalized on 09 Apr 2016
 Profile Experience Verification (Background Verification) | Your service has been processed and the report has been shared with you on 12 May
 Education background Verification (Background Verification) | Your service has been processed and the report has been shared with you on 12 May
 Mid-Level (Linkedin Profile) | Finalized on 09 Apr 2016.
 Featured Profile (Resume Showcase) | Service has been activated .The profile has been updated on shine portal and highlighted on the recruiters zone.

All above mentioned services will help you to get the relevant job. As a part of the service we increase the probability of getting short listed and increases the recruiter’s activity on your profile with the help of featured service. Under this service we create your profile and stamp your profile as featured. So, that your profile can not be missed.

I would propose you to maximize your benefit by creating a profile on linkedIN as well and start networking. As you know it is a professional networking website which gives you bigger platform. This platform can be utilized not only for job change but also for exchanging knowledge and networking. Through this you would be able to check lot of jobs which are not on any job portal.

This is to clarify that we are in regular touch with you and you never took this concern that someone from our team has used offensive language. Our goal is to provide a consistently reliable product and an exemplary level of customer service. Please accept our sincerest apology for any trouble or inconvenience caused to you. Again, i highly appreciate your feedback as it will assist us in becoming better at what we do. It’s my goal to retain you as a satisfied customer and will hope to serve you again in the future.

In future you have any concern feel free to reach us at [protected]@shine.com or call us at[protected]/355.

Regards
Team Shine