[Resolved]  Shine.com — cheating or fraud

Address:Muzaffarpur, Bihar, 854105

A Some day ago Mr. Mohit/Jitendra from shine.com has called me regarding active there services so that we will help to find an opportunities in leading companies and service charge will be Rs. 3103.00 vide invoice No.-IN148425, now again that persons call me and telling me pay rs. 12898.00 so that we will complete your profile. now i am not interested to pay and any rupees to them so i am inform that for this. then these persons told me our portal is not able to help you to find a better opportunities. then i was asking to returned my money of Rs. 3103.00 then they told me refund is not company policy.

Please help me.
Shrvan Kumar
+91 [protected]
Was this information helpful?
No (0)
Yes (0)
Mar 21, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2018
Shine.com Customer Care's response
Dear Sir,

Thank you for contacting us for the enclosed matter below. First, we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistake. We are sorry that you were not satisfied by our products or services and we assure you that your complaint will be handled in a strict and serious way.

We tried to contact you to explain the overall process of the services, but unable to get through.Hence, we request you to kindly provide us a convenient time so that we can get in touch with you and address your concern.

Moreover, the sales team tried to propose you for value added services after analyzing your profile which is up to you whether you want to buy it or not.

Regards,
Team Shine
Feb 17, 2018
Updated by Shrvankumar
Dear Sir

I think they are not interested to solved this issued. so please tell me shell i take legal steps against this matter or wait for some time

Thanks and regards

Shrvan Kumar
[protected]
Complaint comments 

Comments

Dear...

you may call me between on Mon to Sat at 2:00 PM to 3:00PM and then after 7:30 on my mobile no-[protected] & [protected]

Thanks and regards

Shrvan Kumar
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shine.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4356
    Pending
    418
    Resolved
    3242
    Shine.com Phone
    +91 12 4432 6930
    Shine.com Address
    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
    View all Shine.com contact information