[Resolved] Shine.com — cheating people

Meenakshi Jadhav

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra, 400091

I am referring to order id: 173606. I had the paid services for shine on 10th september, i was not informed that the amount i paid rs 4227/- does not include resume writing services and the services were not even explained properly. I was assured job in next 7 days and the person was behind me to take the services. After payment i was told that my resume is not in the correct format and i will need to pay a further amount of 10k. On argument with the person who was very unprofessional he insisted on paying the said amount. Till now i have not got any response for an interview nor has my resume been shortlisted. There is even no update from anyone on the job. I was in an urgent requirement of the job, but the services by shine are pathetic and you people have the intention of fetching money from the customer and giving mental torture. It has not benefited me in any way.

I definitely need my money back or i will need to take a legal action against you people.

Call me back for further discussion.

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Nov 6, 2018

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2018

Shine.com Customer Care's response Dear Meenakshi,

Greeting from Shine learning

With reference to our discussion hope your all doubt has been resolved. We would like to confirm you that your both the service (Featured Profile & Resume Booster) has been activated.

Moreover, If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not.

For any queries, please feel free to contact us [protected] or email us at [protected]@shine.com.

Regards
Shine Team