Shine.com — Complaint and Money refund request from Shine.com

Address:Mumbai, Maharashtra
Website:Shine.com

Hello Sir/ Madam,
My name is Rajendra Arya, I registered on shine.com a few weeks back. I received a call on "31st Jan 2022" wherein I was told that my profile is selected for high salary jobs in India and the Middle East and in order to process further they have a charge of Rs. 3552/-
I thought it to be genuine and I paid the amount thinking that it is required to avail myself of the job offer. Then he started flattering about the services offered by them and said they will assign a Personal Assistant for me, who will closely work with me to help me to get the job with a few paid services. He further added that I do not have to pay further for any interviews, VISA, or related things.
So I paid "Rs 3352/-" after which he said the assigned Personal Assistant will call me to get the information about my job requirements and help me to find a job accordingly as per my preferences
After a few minutes, "Vicky Goya" called me from Mobile No- "+91- [protected]" at 11:32 am IST. Initially, he asked about my job preferences and post 20 minutes discussion, he told me in order to avail myself of a good job, I have to get 2-services (2nd and 3rd payment).
With hesitation, I paid for 2nd payment of "Rs 9939/-" and I told them that I don't want to pay any further but he said If I do not pay again for another service, then the previous services (1st and 2nd payment) I bought will get "forfeit" (I will lose both my money and services I paid for). So in compulsion and reluctantly, I completed the 3rd payment of "Rs. 14523/-"
But by the end of 3rd payment, I understood I had fallen prey to Shine.com fraud. I asked "Vicky Goyal" for a refund but he denied it.

Below are the payment details I made to shine.com:- "Total amount Rs 28, 014/-"

Fisrt Payment:- Rs 3552/- ( Product:- Application Highlighter & International Profile update)

Second Payment- Rs 9939/- (Product- International Resume for Experience Professionals & Education Verification Plus Package)

Third payment:- Rs 14523/- (Product:- Job Profile verification plus package, LinkedIn Profile Summary- Super Express, Interviewing and Hiring Test)

I would really appreciate and be thankful if you could help me get my hard-earned money (Rs 28, 014/- from Shine.com at the earliest. Please let me know if you need any further details.
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