[Resolved]  Shine.com — Complaint regarding fake and fraud job offers by shine company and deletion of account on their website

Address:B-147, MIG Colony, Indore

I got fake and fraud job offers on the VK Honda, Maruti Suzuki, Royal Paints, Hindustan Engineering Ltd, Sikka Group since I made my account on shine.com Job portal. I even told about this fake job offers to shine team many teams but they didn’t delete my job profile on their website by simply giving the reason of their privacy policy that they were unable to delete my data from their website. And I saw unknown company recruiter’s activity on my job profile even I already done the setting hiding my job profile from unknown recruiters.
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Nov 14, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2022
Shine.com Customer Care's response
Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

Regards,
Team Shine
Oct 06, 2022
Updated by Abhimanyu Agrawal
I got fake and fraud job offers on the VK Honda, Maruti Suzuki, Royal Paints, Hindustan Engineering Ltd, Sikka Group since I made my account on shine.com Job portal. I even told about this fake job offers to shine team many teams but they didn’t delete my job profile on their website by simply giving the reason of their privacy policy that they were unable to delete my data from their website. And I saw unknown company recruiter’s activity on my job profile even I already done the setting hiding my job profile from unknown recruiters. I know this thing that your team is unable delete the users data from there website but unknown recruiters still able to see my job profile on your website even I done the setting of privacy that unknown recruiters not able to see my profile but they are successful in seeing my hide profile. I am concerned regarding my data on your website that can be stollen or used by third person or company for their mutual benefit. You can see the unknown recruiters activity in the collage image uploaded by me.

Verified Support
Oct 14, 2022
Shine.com Customer Care's response
Dear Candidate,

Greetings from Shine.com

Please follow the steps below to inactive your account and make sure you log in through your laptop or PC.

1) Log in to your Shine.com account.
2) Go to Account Settings. You can use this link to go directly in account setting https://www.shine.com/myshine/accountsettings/
3) Under Privacy Status and Email Subscription status, edit your ‘privacy status’ and email subscription status.

Please note you only have the option to make your profile inactive. As per policy, we are not allowed to delete the data. Also, by doing so, your profile will not come in recruiter search and no one will be able to access your information and it will take two (2) working days to come to effect.

IMPORTANT LINKS - Beware of Fraudsters - http://www.shine.com/fraud-alert/

Regards
Team Shine.com
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