[Resolved]  Shine.com — complaint regarding missing of ear headphone

Respectd sir

I am p. Loganathan had ordered portable bluetooth speaker and ear headphone on 27april2020 and i had recieved the above item on 11april 2020 but ear headphone was missing in the delivered kit.

Kindly please look into this and take necessary action and i am also requesting you to please inform us the reason for missing of the particular item and approximate date and time on which the above said item may be delivered please.

Details of the ordered item
Order no: ss2887
Merchant order id [protected]
Awb : [protected]
Order date and time: 29 apr 2020 07:40:27 am
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Aug 6, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
May 12, 2020
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your complaint, we would like to notify you that the product does not belong to our organization as we are the service provider and we are providing the services to the customer for career enhancement.

Kindly forward the complaint to the correct organization.

Reagrds,
Team Shine
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