Shine.com — Complaint relating to fraud call and payment is deducted from account

Shine.com — Complaint relating to fraud call and payment is deducted from account

A Aartija Mar 14, 2022 Mar 19, 2022 This thread was updated on Mar 19, 2022

I have received call from your shine team and they told me that tomorrow Job interview has been fixed and said iam sending u on watsup zoom plus link .I have opened the app for generating job interview id but after that the application is for Rs.10 payment then I call him and said no one is charging for job recruitment he said this is lifetime fees u need to pay .Then I try to make the payment of Rs. 10 but iam not receiving the otp but after few minutes 2 Otp received one of 40000 and another of 4000 and I have not entered otp and Rs.4000 deducted from my account.I call him again and said that how Rs.4000 deducted from my account he give me assurance that it is not possible I will check and call back u again . After that this fraud incident iam trying to call that guy again he is not pickuping my call and even continuously iam messaging on watsup he is not reverting me.Iam sharing u watsup conversation.kindly process my refund back. Was this information helpful? No (0) Yes (0)
Shine.com customer support has been notified about the posted complaint.
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Shine.com Customer Care

from Noida, Uttar Pradesh

Mar 19, 2022

Verified Support

Dear Sir,

Thank you for contacting us.

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

Regards,
Team Shine