[Resolved] Shine.com — customer service abusive call | |||
I have received a call from a person representing shine.com from the mobile number [protected]. Due to the signal problem, i called him from another number and he said he has vacancies in dubai and chennai. I told him on the onset that i am not interested in any paid service for jobs and if there any payment. He said there is one time registration and i told him i am not interested to take up. He gave me common company names such as johnson & johnson in dubai and itc chennai and i told i am not interested in both companies. Immediately he started telling some company names which were not really i am conversant with and i told i am not interested and cut the line. However, after cutting the line i realised he was using some bad and slangs words in malayalam. I would like to inform you that this is not the way to run your company and there are many people who may not be interested to take up your service and it is not the right way to abuse people with bad words when they show no interest. I don't know even these words used by your chairman or managing director or any counter salesman. However, i strongly protest such practices and demand an unconditional apology and if such calls come from any of your employees, i will be recording the conversation and sending to the authorities. Thanks Was this information helpful? | |||
Oct 26, 2017 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Sep 25, 2017 Shine.com Customer Care's response Dear SirGreetings from shine.com. The below details do not belong to shine.com. Shine provides various career services and helps you to highlight and feature your profile among recruiter on our job portals but does not guarantee jobs as you are contacted by recruiters on the basis of job availability. These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers Regards Team Shine | |||
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This is a categorical reply with no sincerity and honesty. You can find many complaints by people about your company in this and other sites related to calls and payments etc.
As most of the complainants are giving you the mobile numbers of the person/s used your name( if it is not your company executives which I really doubt now) it is your moral responsibility to initiate legal and criminal proceedings against those fraudsters who are duping your company name and publish your efforts and actions to the knowledge of common public either in your site or through a media communique.
Please note that your responsibilities are not just absolved by simply giving a denial or no responsibility reply.
Thanks.
Shafi