[Resolved]  Shine.com — dear sir I paid 28000 for providing job opportunities to us

Mar 16, 2018

Shine.com Customer Care's response Dear Sir,

Thank you for contacting us for the enclosed matter below. First, we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistake. We are sorry that you were not satisfied by our services and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and we guarantee that such incidents will not occur in the future.

With reference to our discussion, we would like to inform you that you had made the payment of Rs.27199/-for the services which are mentioned below :

Education background Verification
Certified Negotiation Manager
Resume Booster
Featured Profile
Job Search Guidance With Job Thought Report
Visual Resume for Experienced Professionals
LinkedIn Profile for Experienced Professionals
Job Referral

Our team member had called you up for the welcome call and they explained the service in details with all the procedures because it is first & most important call in our process.At that time you had not raised any concern and on the basis of your verbal consent, the services have been initiated.

Moreover, If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not.

You would appreciate that getting a job is dependent on multiple factors like ‘suitability’ for a specific position, your performance in the interview, your track record and so on. Hence a guarantee cannot be provided, but we will equip you so well with our guidance and assistance so that you can handle the most difficult challenges you face during your job hunt.

The process requires equal participation from your side as a candidate to ensure that you get a relevant opportunity. It all depends upon the availability of relevant and active job opportunities in the marketplace.It is not practically feasible to make any kind of commitment on the time period.

We are always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our services.

Assuring you of our best services at all times.

Regards,
Team Shine