[Resolved] Shine.com — Fake offer letter and joining letter

Bhanu Sangat

Oct 25, 2021

Address:

Current address-flat no.714, type-1, gulabi bagh, delhi-110007

Your CV has been Shortlisted for Telecom hiring for Back Office. For Interview Call Ruhi Verma-[protected] sent via shine.com
I have got this phone massage from ruhi verma from shine.com about this job she had taken my online interview for the post of store incharge. after selection she pitch on call to pay 850rupees for offer letter and I paid 850rupees in account no.[protected] IFSC code-sbin0011174 according to her for getting this job. After that she transferred my call to tara Kashyap she told me you have to pay 2100rupees security ammount for getting joining letter from reliance jio infocomm Ltd. Company and she also said the company will provide you joining kit like mobile phone, laptop, dress and shoes for work with reliance jio at your home address in 2 days. According to tara Kashyap I paid 2100 rupees again in same account of company after receiving joining letter.after that I called to manager chahat khanna I had got her contact number from joining letter now she is telling me you have to pay 4500rupees for your 3 days training and for your courier also that you got from company's given address in the joining letter. After hearing about 4500rupees payment for training I deny to pay again and request for refund my total paid ammount of rupees 2950. Now she is telling me you have to do an email to our company's reliance jio infocomm limited website for refund your total amount of 2950 rupees.
Please help me to refund my total paid ammount of rupees 2950. And if they are fraud then take immediate action to against them for using reliance jio company's name to fraud with me or anyone else. I am sending you ruhi verma's Identity Card back side that she's given me on whatsapp n also sending you ruhi verma, tara Kashyap and chahat Khanna's contact number.
Please help me
Thanking you
Name-Bhanu Pratap
Contact no-[protected]
Current address-flat no.714, type-1, gulabi bagh, delhi-110007

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Dec 8, 2021

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2021

Shine.com Customer Care's response Dear Sir,

Thank you for contacting us.

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine