Verified Support
Aug 02, 2023
Shine.com Customer Care's response Dear Sir/Ma'am,
Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.
Regards,
Team Shine
Aug 02, 2023
Updated by AkarshGupta Payment Idpay_MJA2ecCrS3unrS MethodUPI [protected]@okicici 28th Jul, 2023 Rs. 3328
Proforma Invoice ID IN20230728_836487 Order No# IN20230728_836487_165250
CCAvenue Reference #[protected]Jul-2023 Rs. 8151.00
Proforma Invoice ID IN20230731_837414 Order No# IN20230731_837414_132716
CCAvenue Reference #[protected] 31-Jul-2023 Rs. 14724.00
Proforma Invoice ID IN20230731_837441 Order No# IN20230731_837441_135447
CCAvenue Reference #[protected]Jul-2023 Rs. 33746.00
Aug 02, 2023
Updated by AkarshGupta I was duped into making payments forced to as they were continuously telling me, they won't provide me opportunities and interviews without paying for these services and they never told about any of these services or any of their process in the starting when I paid 3000 plus gst. Cheated through their hidden charges and before every payment, they said it is last payment you need to pay. They are cheating people in the name of HT media.
Aug 02, 2023
Updated by AkarshGupta Today, I got a call from Accounting manager Shine.com Noida, he refused to tell me his name and asked to pay Rs. 10800 then only they will refund my money. He said he has got call regarding my complaint from his nearby police station who friends with him. So, if don't pay this 10k then i won't get any refund.
He refused to sent any email invoice regarding this from shine.com to pay Rs. 10800 for the taxes.
Verified Support
Aug 04, 2023
Shine.com Customer Care's response Dear Akarsh,
Refer to your concern, we tried to contact you but there was no response. We request you to please share the convenient time for the discussion.
Regards,
Team Shine
Aug 04, 2023
Updated by AkarshGupta Tomorrow 11 am
Verified Support
Aug 05, 2023
Shine.com Customer Care's response Dear Akarsh,
Refer to your concern, we tried to contact you but there was no response. We request you to please share the convenient time for the discussion.
Regards,
Team Shine
Aug 05, 2023
Updated by AkarshGupta I got connected with your customer they told me to use your service and forget about refund, and sent me mail that they have provided solution over the call.
This stupidity is not solution, i don't want to use your fraud services, i want my money back nothing else.
Verified Support
Aug 07, 2023
Shine.com Customer Care's response Dear Akarsh,
Refer to your concern, we tried to contact you but there was no response. We request you to please share the convenient time for the discussion.
Regards,
Team Shine
Aug 07, 2023
Updated by AkarshGupta I haven't received any refund till date. Only calls again and again same stupid thing and also how many times I have to tell I don't want your dumb services to make my resume bold and verify my documents and what the hell is profile verification ??? interview hiring tests why would I opt for that crap, when companies take their own interviews/tests.
Stop activating your fraud dumb crap of services. And refund or you guys are forcing me to take serious legal actions against all involved in looting me of Rs. 59949.
I have all calls recorded, where those guys told me this last payment sir, and then within a minute send another invoice of double the amount I just paid.
STOP looting innocent people in the name of providing jobs interviews.
Verified Support
Aug 08, 2023
Shine.com Customer Care's response Dear Sir,
We are writing to address your recent request for a refund. After careful consideration, we regret to inform you that we do not have a refund policy in place for the services you have requested.
As a company, we strive to deliver high-quality services and ensure customer satisfaction. However, due to the nature of the services provided and the resources invested to initiate the service activation process, offering refunds becomes challenging from a financial and operational standpoint.
We understand that circumstances may change, and we are committed to finding a resolution that is mutually beneficial. While we are unable to provide a refund, we would be more than willing to discuss any specific concerns or issues you may have. Our team is dedicated to addressing your needs and finding alternative solutions that may help alleviate any dissatisfaction or difficulties you may be experiencing.
We genuinely value your business and the trust you have placed in us. It is our goal to ensure that you receive the best possible service experience. Therefore, we encourage you to communicate any concerns or challenges you are facing, and we will make every effort to address them to the best of our ability.
Please feel free to contact us directly to discuss your specific situation further. We are here to listen and find a way forward that aligns with your expectations and our commitment to providing exceptional service.
Thank you for your understanding and cooperation in this matter. We greatly appreciate your continued support.
Regards,
Team Shine
Aug 09, 2023
Updated by AkarshGupta Good then I am not closing this
Aug 09, 2023
Updated by AkarshGupta I haven't received any updated resume. Send that first in mail.
Verified Support
Aug 10, 2023
Shine.com Customer Care's response Dear Akarsh,
Your resume is in under process and the writer will upload the draft shortly.
Regards,
Team Shine
Aug 11, 2023
Updated by AkarshGupta I have got the VISUAL RESUME that costed me Rs. 8000. It's not visual. It's worst. Even my original info from my resume is not copied correctly.
Kindly stop this nonsense and refund. Enough of your dumb services.
Aug 11, 2023
Updated by AkarshGupta And I am unable to update my normal profile. My location and many things are showing incorrectly and when trying to update it's giving error on both mobile app and website. And my profile is showing last updated 3 months ago.
What hell is wrong with you people.
Verified Support
Aug 12, 2023
Shine.com Customer Care's response Dear Sir,
Refer to your email, will look into your concern and update it shortly.
Related to the services If you share these queries on our centralized email, you will also get the resolution.
Regards,
Team Shine
Aug 12, 2023
Updated by AkarshGupta which email. Ab bas yahi kaam bacha hai. ek baar idhar phir udhar phir call. Bas ghumaate rahe 60000 leke. chor ek number ke.
Aug 12, 2023
Updated by AkarshGupta Replace services with courses, I don't want but you won't give refund atleast I can get something I can use, because your services are panzi schemes.
I have paid and you won't refund, this the solution . Replace services with legit courses of lifetime validity.
Verified Support
Aug 14, 2023
Shine.com Customer Care's response Dear Sir,
We request you to please share the concern at our centralized email id. Our concern team will contact you and address your issues.
Regards,
Team Shine
Aug 14, 2023
Updated by AkarshGupta Nice way, I asked to replace these services with courses now you people are marking services done, without consent.
I'll give all your names to police for fraud 420, you deserve that.
Verified Support
Aug 16, 2023
Shine.com Customer Care's response Dear Sir,
We request you to please share the concern at our centralized email id. Our concern team will contact you and address your issues.
Regards,
Team Shine
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