[Resolved]  Shine.com — Fraudulent fake promises

Initially shine made a fake promise if I pay 3600 for premium registration I can able to see undisclosed openings explicitly for the registered candidates which helps the candidate guaranteed placement . Also, they promised, it is just one time payment there won't be any other hidden charges. After making the payment they gave me call (from a senior counsellor after observing my profile) that I need to buy two certifications for getting placement one hundred twenty percentage guaranteed (if I pay the 10k with GST for video resume and educational verification plus certification). This was the point I have lost my trust on shine services; they pretend it as just a learning application but technically shine promised me that I will get opportunity in 3 to 4 days. They do just the e- learning paid certification, which gives customers frustration in present job market. On the same day (after making the payment just in hours) I have requested the customer service for the refund. there was no response. After that I have made a complaint in this forum then they contacted me via mail said they will refund in 24 hours. They asked me sent my account details. Now after 6 to 9 days they say it is not from shine might be from some one else. Please do the appropriate. I need my hard-earned money back.
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Jan 12, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2021
Shine.com Customer Care's response
Dear Sir,

Refer to your email, we would like to notify you that you had made the payment for the services which has been activated without any delay.

Kindly utilize the services to attain the maximum benefits.To avail the maximum benefits of the service you have to be active on your profile and apply for the opportunities by searching for vacancy by inputting 3 details; job title or skills, your preferred location and the experience, the opportunities will present itself. You have to apply for the same, as soon as our resume is shortlisted the recruiters will contact you according to the market availability. Getting any interview totally depends on the market availability. If your profile is shortlisted the recruiters will contact you via call or email.

Moreover, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

If you have any questions or concerns regarding the services feel free to contact us we are happy to assist you.

Regards,
Team Shine
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