[Resolved] Shine.com — Fraudulently received money for premium service of shine.com

swatimittal

from Gurgaon, Haryana

Address:	110032
Website:	www.shine.com

This is with reference to the payment made by me for taking a premium service of shine.com amounting to Rs. 2000/- on 9th September on the basis of incomplete information provided to me from your executive (Susheel Singh, Career Plus Services, HT media Ltd, [protected], [protected] &[protected] of shine.com.

He never told me that i have to pay an further amount of Rs. 7000/- after the payment of above mentioned Rs. 2000/- instead of calling me for about 50 times in 2-3 hours and after receiving the payment he is saying that i have to pay an amount of Rs. 7000/- more for getting a premium service for getting a job. He just told me that i have to pay a single lump sum on time registration amount of Rs. 2, 000/-.

Now, after this i am very disappointed by your company which is well known for providing jobs to various people all over the nation.

I will stop using shine.com after this and will not suggest any of my known people to use this site after this incident if the payment made by me will not be refunded back to me.

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Oct 10, 2016

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2016

Shine.com Customer Care's response Dear Sir,

Thank you for contacting Shine Career Plus.

We regret for the inconvenience. We would like to inform you that we are unable to track your detail. Please share your email id and contact number with us at [protected]@shine.com. So that we will be able to assist you

For further assistance contact us at[protected]/55 or email us at [protected]@shine.com.