[Resolved] Shine.com — I am complaining about lies. | |||
I have received call from the shine and i have paid them inr 49932. So kindly reverse the money. If need i can show the details of invoices which i have received from them. Initially they have asked me to paid inr 4181/- as registration charges. Then again they have asked to pay each and every procedure. I paid them below these amount 8909/-, 10000/-, 3000/-, 15388/- and finally 8454/-. I got mail that i not going to pay further but someone called me pay 20000/- for career development. All these happened between feb 2018 to march 2018. I have the number also mr. Ashfaq ansari [protected] from shine.com (H t media ltd) Please help me to return my money. Was this information helpful? | |||
Apr 26, 2018 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Mar 26, 2018 Shine.com Customer Care's response Dear Sir, Thank you for contacting us for the enclosed matter below. First, we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistake. We are sorry that you were not satisfied by our services and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. With reference to your email, we would like to inform you that you had made the payment for the services which are : Resume Booster Featured Profile Job and Interview Assistance Issue FocussedNegotiation Job Referral Education Verification Certified Negotiation Manager My Job Thought Report Certification Course Six Sigma Green Belt Professional Certified Six Sigma Black Belt Professional Our team member had called you up for the welcome call and he explained the service in detail as it is a first interface to interact with our clients.On the basis of your consent, the service has been initiated. Moreover, If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not.We are very sorry that this happened to you, but rest assured it would not happen again as we are putting your contact number on DND and from now onwards you will not receive any marketing calls. We are always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our services. Assuring you of our best services at all times. Regards, Team Shine | |||
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Comments
What should I do with the sorry and DND ? I need my money back. This is absolutely fraud. I spent so much money and what I get sorry, is this the way you solve the issue? If I won't get my money, I will make police complain about this.
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