[Resolved]  Shine.com — I want my Money Back from Shine.com.

Address:18-20,Kasturba Gandhi Marg, New Delhi - 110001
Website:www.shine.com

I have been a victim of Scam by Shine.Com. I would like to get the refund of the payments that I have done and I have not even used any of the services provided by them. This happened on March04-2024.

I was searching for job and on Thursday March 02-2024 i got a call from shine.com saying that they can help me get the job faster, so first they asked me about the all the details like education background, professional experiences and my salary expectations and industry where i am looking for change.

After all the talk for 30 min they said if i take their premium package i will be able to get the job faster since they share my profile with their internal department and share with 1000 consultants who can help me with the job, so they first its just the amount 3292/- and they will start working on my profile and i will got call from the relationship manager who will help me with everything since he will have the similar industry knowledge as i have so i paid after that another day i got call from the relationship manager called Mr. Vikram and he called me and talked about various stuff on how shine can help me with get job very fast and then sort of took my interview where he asked what is my experience and tell me something about yourself and what’s your salary expectation? Why you are leaving your current company? And everything.

After 40 min he said he will be able to get me a job in 7 days and he will call every day to discuss the progress on my profile and he will job links every week and also he will share my resume with internal recruiters, after that he said i just need to make one which for resume and education verification and everything which was amount 5192/- so i said it was not mentioned by your callcenter team previous day they said i just have to 3k which i paid yesterday so he said no this for your profile boost your resume is not ATC approved and everything so i paid him after saying that I won’t pay anything else now so he said there will one more payment sir and that will be it so i said why?

He started saying things like this for your profile highlight where is recruiters search for candidates your profile will comes first and everything so after 15 min of him convincing saying all the things which can convince me for a job so i said i will pay but on emi and then i paid again the amount 9556/- after that he said i need to make more payment since i will be able to get 24 lakhs annum salary basis on my skills and experience so i can invest this much for my future and you will get good job and company too and again he said its just a last payment so i paid again the amount 15889/- .

After that they started saying that i need to show some courses on my resume and everything and he started saying lot of various reasons why i need to and this will help me to get a job which a two week and i will be very happy that i invested all this since i was desperate for job i got convinced and i started paying with netbanking and then he asked again for last payment which was 25959/-

After that when i said i need to make one payment i thought this is not okay this is a lot i cannot take beyond this and i said ‘No’ I can’t he started saying it will good for job search and all and then i said no I don’t have money anymore so he said so all your amount which you paid will not be refunded since you didn’t buy the whole package and everything and then said trust me sir its just good for your profession growth and everything and I don’t know what i was thinking i made them the payment again of 34465/- and then they said again i need to payment which was 47627/- which was supposed to be last but then he started talking about my future job and I will be able to get 2lakh in a month easily and everything and then how this will help me to get a job in a week

I have asked him multiple times this was not at all mentioned by the previous agent who called but he was repeatedly saying this is for my benefit. But I am 100% sure I have been part of Scam, I know they Jobs cannot be guaranteed.

This Scam was done with me on March 4th afternoon while I was travelling to my office since I was not in Infront of my personal laptop I could not verify the details in google. But when he said process is completed transactions were done wort of 1, 41, 885

The amount i paid is
3197+5192+9556+15889+25959+34465+47627 = 1, 41, 885/-

I am requesting you to please help me to get this refund from @shine.com since i don’t have money to pay all this debt.

And many of their services i have not even used yet. Please do help
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May 2, 2024
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2024
Shine.com Customer Care's response
Dear Sir,

We are writing to inform you that we have assigned a dedicated Service Account Manager to assist you with any queries or concerns you may have regarding our services. Your Service Account Manager is well-equipped and capable of addressing your grievances and providing you with the guidance and support you need.

Your assigned Service Account Manager will reach out to you shortly to introduce themselves and to discuss any issues or questions you may have. They will work closely with you to ensure that your experience with our services is smooth, satisfactory, and meets your expectations.

Please feel free to communicate directly with your Service Account Manager for any assistance you may require. They are here to support you and will do their utmost to address your concerns in a timely and efficient manner.

Thank you for choosing us as your service provider. We are committed to providing you with the highest level of service and support, and we look forward to assisting you with your needs.

Regards,
Team Shine
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