[Resolved] Shine.com — I'm complaining about lack of proper communication

[Resolved] Shine.com — I'm complaining about lack of proper communication

S shivani u

I wasn't informed during the registration process that I will have to pay extra charges for verification. I was informed that 3020 is the amount I need to pay entirely for the whole process. I will require a refund immediately Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint.
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Shine.com Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Ma'am

Greetings from shine learning.

Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine