[Resolved]  Shine.com — Looting money from Jobseekers

I got a call from Shine today and Cheated through their hidden charges and before every payment, they said it is last payment you need to pay. SHINE.COM is cheating people in the name of HT media.

On 27 Sept 2023 I received a call from shine.com that they will help in finding a job for me and provide premium services. To create an account, I would have to pay Rs.3327. I made the payment and was connected to another person(Shiva)

3-4 different people asked me to make a few more payments cumulatively worth more than Rs.60000 on incremental stages without revealing the full details of all the payments.

First I was asked to make a payment of Rs. 8151 for educational verification.

Then I was asked to make a payment of Rs. 14724 for company verification.

But then sent another request of Rs. 33746 and said that this is the final payment that you have to make and then the profile would be live. I was reluctant to pay but then I said okay will do it.

But here comes the shocker, finally the executive asked me to make the payment of Rs. 42354 to make the profile live.

And this is when I had it. I just didn't want the service at all. It doens't make sense.

I just said please don't give me the services, to which he said that we don't refund the money. But the profile won't be live until Rs. 42k aprox. is paid.

So, I was left in a limbo and frustation, I can't get the refund, I can't have the profile live. I just want the refund of all the amount I have paid. These are hidden charges and do nothing but dupe the customer.

Date of experience: Sept 27 2023
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Nov 1, 2023
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2023
Shine.com Customer Care's response
Dear Ma'am,

We take customer satisfaction seriously and are glad to hear from you.

First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
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