[Resolved]  Shine.com — Miscommunications and forced payment

Hi Team, It has been an absolute horror working with your guys till now in creating my profile.At every step of the way, , I was promised that this was the last payment, and at every step, I have been asked to pay more and more. I have spent about 25K INR till now. The last straw was when I was asked to pay another 10K to create a "Professional Summary" for my profile. The team did not accept my offer to write my own professional summary and insisted that i pay and only then they will proceed with my account,
I want my money back and I hereby want to disassociate with shine altogether. I am going to write a suitable review and warn others from staying away as well. Kindly return the money I have paid you till now. This is a humble request. I can provide the invoices, I hav not used your services at all. This is a horrible experience that will continue to haunt me for years to come,
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Feb 12, 2026
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Apr 10, 2025
Updated by NPV123
This was all paid today and i request a refund please
Apr 11, 2025
Updated by NPV123
Hello, any updates on this please?
Verified Support
Apr 11, 2025
Shine.com Customer Care's response
Dear Sir/Ma'am,

We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order? Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information. Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us.

Regards,
Team Shine
 
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