[Resolved]  Shine.com (Ht Media) — Fraud transactions enforced by Shine.com (HT Media) employee

Address: 18-20, KASTURBA GANDHI MARG, New Delhi -110001
Website: Shine.com (HT MEDIA)

Ankit Singh of Shine.com (HT Media) misled and manipulated me to do multiple fraudulent transaction worth around Rs.71, 507/- within few minutes.
On 31st January 2026, Ankit Singh contacted me from the number [protected], claiming to operate from the Gurgaon Shine office. He misled me into purchasing multiple products and services related to Job Search, completing seven separate transactions totalling around ₹71, 507/- within a few minutes. I was not given adequate / complete services information about the job search / recruitment services upfront when I purchase first service, later he kept asking to pay for additional services only then get full benefit and keep on enforcing purchase more services which he claimed would be beneficial but i find it latter that it is not much use for me. The entire process was rushed and lacked transparency.
When I asked to revoke my purchase and refund my payment he told NO REFUND possible, I need to purchase other services as well. Only then I realize I was mislead and got to know later there are many people cheated by them before with similar way. I believe I was deliberately manipulated and defrauded of ₹71, 507/-. PLEASE HELP ME GETTING A REFUND FOR THE MY FRAUD TRANSACTIONS.
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Mar 26, 2026
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Feb 01, 2026
Updated by SaravananR76
Submitted my complaint
Verified Support
Feb 22, 2026
Shine.com Customer Care's response
Dear Sir,

We are writing to update you on the status of your request. Please be advised that we have already assigned a dedicated Service Account Manager to your case, and they are currently following up on the matter to ensure a timely resolution.

In addition to this, we will continue to monitor the progress and will keep you informed of any further developments.

Thank you for your patience.

Regards,
Team Shine
 
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