Shine.com — Fake job postings and misleading payment requests

Hi Team,

I have taken Application Highlighter and Resume Booster two services yesterday and today by paying 3292 Rs and 4673 to Shine.com, today I got a call from the relationship manager, but I am not aware that I need to pay money for different services like employment verification and education verification and ATS resume building. Over a call the relationship manager is asking to pay for all these in order to go ahead with my profile.

Why are these things not maintained or mentioned in the Shine portal before taking this service? Why are these things hidden?

Why in a call do we need to pay all these amounts?

I want to cancel both of my below services I paid today, for which I didn't use the services till now and want my refund back.

Service I paid on 12 Feb - INR 3291
Transaction ID IN20260212_[protected]_[protected]
Name Nilesh Latam
Amount (INR) 4673
Education Verification service I paid 4673
Transaction ID IN20260213_[protected]_[protected]
Amount (INR) 4673