[Resolved] Shine.com — money not refunding (waiting for refund) | |||||
I was received call from Shine.com on 16 Jan 2018 for joining their services as prime / paid customer @ Rs.4227/- for getting more opportunity for Job. I agreed and pay the same amount after that they transfer my call to their senior sales person and he smartly/cleverly took my money of Approx. Rs.38000/- (over telephonic discussion he assured me that don’t worry I will improve your profile and I also assured that you don’t need to pay extra amount but again next day (17 Jan 2018) send me another link for payment of Rs.10998/- then I realized that they are making me fool. Same day (after receiving payment link or proforma invoice) I send them request to cancel my registration process. In between I had many communication with them for refund my money (Emails and supporting documents attached). Yesterday (15 Mar2018) I received final confirm by them that “We would like to inform you that you had made the payment as per your desire and with the help of the payment link. Your service have been initiated after doing the several follow-ups which are made through the calls and email. The payment is not refundable and any amount paid shall stand appropriated” Request you to kindly look the matter and help to refund my money. If any other information required please let me know. Still i am chasing them for refund. Was this information helpful? | |||||
Jul 10, 2018 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Jun 08, 2018 Shine.com Customer Care's response Dear SirGreetings from shine.com With reference to your comment, we would appreciate the opportunity to respond to your concern.Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id. For any queries, please feel free to contact us [protected] or email us at [protected]@shine.com. Regards Shine Team | |||||
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