[Resolved]  Shine.com — Multiple services taken from Shine.com

I have taken below services from Shine.com on 9th December 2023:
1. Application Booster Package of 3, 330.84/- Payment Reference: pay_NAA8n3XUB8U5hk
2. Education Verification Plus Package of 5, 253.26/- Payment Reference: pay_NABqoD1RrvBB1P
3. Job Profile Verification Plus Package of 9, 668.76/- Payment Reference: pay_NAC1maYI09faGQ
4. Executive Level Resume Writing Services of 15, 980.36/- Payment Reference: pay_NACIAmR7bawj5e
5. Jobs on the Move: 180 Days : 22, 816.10/- Payment Reference: pay_NADDONJKPLPS8M

Total of 57, 049.32 (Fifty Thousand Forty Nine Rupees Thirty Two only)

Complaint 1:
They had recorded my phone call without informing me and without my consent.

Complaint 2:
They decline the commitment what their sales person had given, I have asked them to share audio recording of call, they are not sharing with me.

Complaint 3:
While buying service Shine.com they never disclosed that I have to pay so much amount, once I paid first amount, sales person asked me to pay another one saying, "We will not able to give you any service if you don't buy our all services." So I had no choice to buy these services.
Believing Shine.com I did it, but now I am facing availing services from them.

Complaint 4:
As per commitment given by Shine.com, I haven't received any service yet. I have written many mails to Shine.com but there is no proper feedback.

They tried pushing me to confirm that service is availed so they can close my case and they don't have to work on it.

Also they decline the commitment what their sales person had given, I have asked them to share audio recording of call.

So kindly help me to get full refund.

Mail ids of Shine.com representatives:
ruby.[protected]@shine.com
[protected]@shine.com
[protected]@shine.com