[Resolved]  Shine.com — naukrione.com fraud

Website:www.naukrione.com

Hi Shine team,

On 22nd of feb i received a call regarding my job profile uploaded to shine.com
The guy mentioned his name as Tarun srivastav (Phone number [protected])
Email: [protected]@gmail.com

He said they are recruitment agency of Shine.com and said to forward my CV to various banks and suitable profiles i need to make a payment of RS 2714 which i made through online payment and after that he said i need to make 10744 payment to get a transaction id to find job. When i checked with them on this they said i need to pay the amount with in 24 hours or my profile will not be opted. I said i cant pay the amount as its too high for me and refund my registration amount. They just denied and said they cant refund. I called my bank but no use the amount was already deducted.
How should i deal with this?
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Mar 29, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
Shine.com Customer Care's response
Dear Sir,

With reference to your complaint, we cannot extricate records utilizing your details. If you are a paid client of Shine.com, please share your registered email id or the contact number with us to enable us to check your profile and address your concerns.

This is to bring your kind notice that the email id which you had shared with us does not belong to shine.com.

We, at Shine.com do not charge for any guaranteed job opportunity and it is merely a platform for users and consultants to disseminate information with respect to job opening across the world. There are many fraudster activities at the hands of many criminal elements.

Also, many civil and criminal proceedings in Delhi High Court and with police authorities have been initiated by our company to control these activities which are pending adjudication. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Also, you can initiate the below actions before relevant authorities for your claim:- A) File a complaint with your bank to get a charge back and ask them to blacklist the merchant who made this transaction. We would be happy to help you through the entire process.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
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