[Resolved] Shine.com — Need pmp training amount refund | |||||
I have opted for an pmp course with shine. Initially they told that course and certification from govt of india for pmp is 6699 for entire thing, study materials, online course, certification and job assitance and resume floating in india and abroad. After agreeing everything, they are demanding 11850 for the verification purpose, which is not mentioned at all during the initial discussion. I wanted to discontinue the course which is not started. I paid on 19/05/2017, i am asking for the refund of the amount they are not ready to refund any amount and they not providing the details also for what they are demanding 11850 They blaming me that everyone knows, you don't about this process and for their mistake their offering the other course for Free for which i need to pay 11850 extra. In the email they told certification is included, but they are not denying and saying it is costly training. Their strategy is trapping the person advertising themselves with discounted training and demanding more from them. I need the amount to be refund what i have to do. Was this information helpful? | |||||
Jun 26, 2017 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support May 24, 2017 Shine.com Customer Care's response Dear Sir, With reference to our discussion, Firstly we would like to apologize for the inconvenience and disappointment that you experienced with us. We assure you that your complaint and feedback will give the opportunity to remedy any problem that may exist and help to improve our service further. We also note your feedback on an availability of information regarding our products and services as well as the service levels. Our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay. The issue has been forwarded to the concern team member.They will get back to you shortly. Regards, Team Shine | |||||
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