[Resolved] Shine.com — Need refund -Urgently | |||
As I am looking forward to the Job, so I registered on your portal, and I got a call from the portal. The person was asking me for the payment of 3657 for membership. It was told that it's a one-time payment, and from tomorrow my team would coordinate the resume and the rest of the things. Since I got the call today, one by one, they have been asking for payment and each and every service and telling me that this is the last one. So I broke my FD for the payment, but still, they are sending me continuous links for payment. But now I want all my amount back. I don't want to proceed further with your services provided. NR 3657- Dec 13, 2022, 5.33 PM UPI transaction ID[protected] INR 5192 -Dec 14, 2022 12.53 PM UPI transaction ID[protected] INR 8376- Dec 14, 2022 01.03 PM UPI transaction ID[protected] INR 11629 Dec 14 2022 1.23 PM UPI Transaction ID[protected] I want the amount needs to be refunded to my account ASAP as I did complain within 24hrs. Thanks and regards Rashmi Rajput Was this information helpful? | |||
Jan 18, 2023 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Dec 17, 2022 Shine.com Customer Care's response Dear Ma'am, We ask that you kindly delete the payment details since, it contains your personal information, which anybody might misuse. we would like to notify you that in general, on a regular basis Shine.com send its registered candidates the best available online offers and services from time to time. In this case, while promoting the online learning courses and or services, our sales representative suggested you to avail the benefits from various online courses and or services. It is pertinent to mention that all online learning courses and services offered by Shine.com are also available at Shine Learning, Web Portal. After going through & understanding the details of the products / online courses and services offered by us, you had availed the services. It is pertinent to mention here that all the transactions were made by the you after going through the terms and conditions and after giving an acceptance prior to activation of services or as per the terms and conditions duly accepted by you. We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside the dashboard interface at the time of initiating the services. In our best efforts to keep our customers happy and satisfied, we can offer you the below option: Swapping. If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. Regards, Team Shine | |||
 1 Comment | Share Tweet | ||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
78%
Complaints
4106
Pending
301
Resolved
3115
View all 4106 Shine.com reviews & complaints
View all Shine.com contact information
We ask that you kindly delete the payment details since, it contains your personal information, which anybody might misuse.
we would like to notify you that in general, on a regular basis Shine.com send its registered candidates the best available online offers and services from time to time. In this case, while promoting the online learning courses and or services, our sales representative suggested you to avail the benefits from various online courses and or services.
It is pertinent to mention that all online learning courses and services offered by Shine.com are also available at Shine Learning, Web Portal. After going through & understanding the details of the products / online courses and services offered by us, you had availed the services.
It is pertinent to mention here that all the transactions were made by the you after going through the terms and conditions and after giving an acceptance prior to activation of services or as per the terms and conditions duly accepted by you.
We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside the dashboard interface at the time of initiating the services.
In our best efforts to keep our customers happy and satisfied, we can offer you the below option:
Swapping.
If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.
Regards,
Team Shine