[Resolved] Shine.com — no call only taking money

ranjithr85

from Harihar, Karnataka

Website:

Shine.com

Hello all

I got cheated from shine.com. Initially they taken minor money for registration. Later they told to do green belt, i have paid more than 50, 000 inr. No calls for interview. When i called customer care they are telling, they are telling that i have more experience, again pay for black belt around 60k

I am not understanding why they are cheating? Why they playing my life.. I have trusted and paid money for job. But no interview they scheduled. What all i have applied there also no calls and no other opening also there.

Please help me any one. My life is in so tough situation and i have taken loan for this also.

I will go further to claim. Its completely online cheating. More than 2 month over now.

Prashanth
[protected]/[protected]

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Mar 19, 2018

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Shine.com Customer Care's response Dear Sir,

This letter is regarding the complaint, you sent to us Before even attempting to explain the reasons leading to this unintended mistake, we would like to sincerely apologize to you for any inconvenience this may have caused.

At the shine customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution is always in place and preventable measures are introduced.

After a thorough review of your case and the discussion, You raised prime concerns which are as listed below along with our responses:

1.You had opted the service in the month of Jan 2018 for which you had made the payment of Rs.55610/-.

2.Our team member had called you up for the welcome call just 1 month ago and they explained the services in detail.On the basis of your consent the services has been initiated.

3.Below are the services:
1.Certified Six Sigma Green Belt - Will check with the concern department regarding the study material.Once we receive the confirmation will update you.
2.LinkedIn Profile for Experienced Professionals - This is to inform you that the draft has been already uploaded, but till date we have not received any feedback from your end.Will arrange a call from the writer
3.Job Referral - Round one will get in touch with you and assist you for the service.
4.Featured Profile - Our team member will update the profile.After that you can login into the account and apply on the relevant opportunities.
5.Job Interview Coaching by Sarabjeet Sachar - Team Aspiration will contact you and guide you for the services
6.Job Interview Preparation - This is an online course and the login details has been already shared with you via email.
7.Profile Experience Verification - Verification has been already done and the status is Green.

All above mentioned services will help you to get the relevant opportunities.The response to your profile is directly dependent on the recruiters' requirements. If they will find a suitable vacancy matching your profile, they may contact you via an e-mail or call.Getting a job is dependent on multiple factors like ‘suitability’ for a specific position.Hence we will equip you so well with our guidance and assistance so that you can handle the challenges you face during your job hunt.

We would urge you to sympathetically use the service and take a greatest advantage of it as we need to retain you as a significant customer for quite a while.We would be glad to answer any questions you might have about services.

Regards,
Team Shine