[Resolved] Shine.com — No Services after payment
Since I have opted a subscription, no one is contacting from Shine company. Before buying the subscription I had received couple of calls and they had shown all the advantages of buying a subscription but after payment no one even pick the call and give call back. Jobseeker always have hope and expect good services.
It looks another fraud company ?
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Nov 12, 2022Complaint marked as Resolved
Shine.com customer support has been notified about the posted complaint.
Sep 21, 2022Shine.com Customer Care's response Dear Sir,
We hereby acknowledge receipt of the email you have submitted.
We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.
Thanking you and assuring you of our best services at all times.
Sep 22, 2022Shine.com Customer Care's response Dear Sir,
Refer to your discussion on welcome call, hope all your concern, has been resolved.
We request you to please utilize the service and take a maximum benefit of it.
Sep 28, 2022Shine.com Customer Care's response Dear Sir,
We are neither a recruitment firm nor a consultant or recruitment partner of any employer. Shine.com is a platform which is used by consultants, companies and recruiters to find the right match for an opening.
The response of your profile depends on the recruiter’s requirement. If they find a suitable match for your profile, then they will get in touch with you either via call or mail.
If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.
Oct 11, 2022Shine.com Customer Care's response Dear Sir,
Refer to your complaint, we would like to notify you that you had opted the service which has been initiated on time without any delay. Login credentials has been shared with you via email as well.
Hence, we request you to please utilize the service and take a maximum benefit of it and if there is any ambiguity in the profile then please let us know. Will make the necessary changes according to your requirement.
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