[Resolved]  Shine.com — paid for online course for 9-12 month but service not provided

Address:Gurgaon, Haryana, 122001
Website:learning.shine.com

Paid for online course for 9-12 month but service not provided. Payment was nov 2017 for rs. 9632 and i have been following up on chat service for activation with no response from shine learning
When i called shine learning in april 2018 they said the service is expired and now you need to pay rs. 11, 000 or continue with the course.
Need refund.
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Jun 7, 2018
Complaint marked as Resolved 
This is not resolved and no one from Shine called me to activate the services i paid
Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Shine.com Customer Care's response
Dear Sir,

Greeting from Shine leaarning

Thank you for letting us know about your recent experience . We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

With reference to our discussion, you have availed the course Project Management in Nov. 28, 2017 and the same is validity for 12 months. We have informed to our concern team member. They will get in touch with you tomorrow as per your request.

Thank you for your understanding. For any other question or request for assistance, you can call on [protected]. or email us at [protected]@shine.com

Regards
Shine Team
May 15, 2018
Updated by Bharat Dogra
Hello,
I have not heard back since i got one email which seems to be initiating the activation of my services but have no access still.

Please process a refund on this package as no service was provided ever so far in months.

Regards,
Bharat Dogra
May 27, 2018
Updated by Bharat Dogra
Hello Team, I there anyone who can address my concern and refund my money.
Verified Support
Jun 07, 2018
Shine.com Customer Care's response
Dear Sir,

Greeting from Shine leaarning

Thank you for letting us know about your recent experience . We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

With reference to your complain we have arranged a call from concern team member. they will get in touch with you shortly.

Thank you for your understanding. For any queries, please feel free to contact us [protected] or email us at [protected]@shine.com.

Regards
Shine Team
Complaint comments 

Comments

My name is kapil jangir from jaipur

Shine.com : One Stop Destination To Find Your Dream Job on the Go fraud me and they takes 1.35 lakh for giving me job in Singapore

I registered FIR AGAINST and fight a case against shine company to get my money back

I need a help you support me and do FIR AGAINST this fraud company

If you want help my number is [protected](nine six eight zero eight two nine seven six nine) and call me and explain me every detail . I will help you to return your money just call me

Many complaints against this company make my case strong

We have to close this company so no more common unemployment citizen would get trapped into this company

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