[Resolved] Shine.com — Paid for php training and not received credentials

b370

Website:

careerplus.shine.com

I had a look into a PMP certification training offered by Shine and looked very appealing with lots of material, so I did proceed to payment and before paying they asked for your email address and phone number, so I gave them, and proceeded with the payment. What they didn't mention is that I would be given access from 4 to 5 working days. I just found that out after a very long and unpleasant conversation with 3 different persons. They try to sell every possible product they have before they mentioned that I will not have access to the training material I already paid for until 4 to 5 days!

I already paid for a service that I'm not receiving.

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Jul 16, 2016

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2016

Shine.com Customer Care's response Dear Sir Thank you for sharing the concern. With reference to your comment,please share the contact details so that we can get in touch with you to resolve the concern. In case of any queries, you can call us on[protected]/355 or email us at [protected]@shine.com