Shine.com — Paid service scam

Address:22/3 a subhagiri nagar

Initially I got a call from shine.com for paid service where I paid 3k. After that I received a call from shine experts and forced me to pay 35k. Again he sent an email for 24k just for enabling notification part. Since I refused to pay he is raising his voice like that I cannot grantee on job and also I will have only less visibility since I didn't opt that service. Please help me in getting my amount refunded
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Dear Sir,

Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

Regards,
Team Shine
Shakthi8642's [Complaint's author] reply, May 7, 2023
Mobile number: 7401700711.
Email: [email protected]
Dear Sir,

Furthermore, you are our most valuable customer, therefore you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not. At your request, we shall put your mobile number under the DND category.

Our goal is to provide a consistently reliable product and an exemplary level of customer service. Please accept our sincerest apology for any trouble or inconvenience caused to you.

Regards,
Team Shine
Shakthi8642's [Complaint's author] reply, May 8, 2023
Respected sir, already I have paid so many amounts. I raised this complaint to refund my money back. Will you be able to refund my money or not. If you put in DND mode how will I get calls to resolve my issue. Using the provided email and mobile number, you can find how much money is paid. Why can't you start the refund process?. This complaint is for refund request. Not for call, since I have already PAID AROUND 40K to shine.
Dear Shakti,

Refer to our discussion, hope few of the queries has been resolved.

We are going to arrange a call from the concern team who will contact you and assist you with services.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

Regards,
Team Shine

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