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Shine.com

Shine.com — Paid service scam. Need refund

I got a call from shine.com for paid service where I paid 3105 for premium package. I paid the amount and got a call from RK sahu(+[protected] and he explained me asked asked to pay the amounts one by one. It came around 35k and paid it. After that he sent another link for 24k just to enable the notification to receive the job alert to my WhatsApp. Since I denied to pay he is forcing me like anything and raising his voice at the max. And also mentioned that they will not guarantee that I get the job opportunities. Please help me in getting my amount refunded. I will never use shine at any cost here after
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Comments

Dear Sir,

Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

Regards,
Team Shine
Reply
Shakthi8642's [Complaint's author] reply, May 7, 2023
Hi,

Mobile number: 7401700711.
Email: [email protected]
Dear Sir,

Furthermore, you are our most valuable customer, therefore you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not. At your request, we shall put your mobile number under the DND category.

Our goal is to provide a consistently reliable product and an exemplary level of customer service. Please accept our sincerest apology for any trouble or inconvenience caused to you.

Regards,
Team Shine
Reply
Shakthi8642's [Complaint's author] reply, May 8, 2023
Respected sir, already I have paid so many amounts. I raised this complaint to refund my money back. Will you be able to refund my money or not. If you put in DND mode how will I get calls to resolve my issue. Using the provided email and mobile number, you can find how much money is paid. Why can't you start the refund process?. This complaint is for refund request. Not for call, since I have already PAID AROUND 40K to shine.
Dear Shakti,

Refer to our discussion, hope few of the queries has been resolved.

We are going to arrange a call from the concern team who will contact you and assist you with services.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

Regards,
Team Shine
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