[Resolved] Shine.com — Paid services for job search

RPS RANDHAWA

Address:	421302
Website:	Shine.com

I was approached by Sooraj Sharma of Shine.com offering job search. On the onset I apprised him that I dont want any payment Service.
He convinced me for only one time charges of Rs 5798 /-. After a lot of reluctance, I paid this amount next day by net Banking.
After a day he sent me a mail for payment of Rs 21796/- for further processing.
Here I retracted my step sensing a fraud.
I have not utility any Service. I want my payment of Rs 5798 /- to be refund urgently.

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May 24, 2017

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2017

Shine.com Customer Care's response Dear Sir,

With reference to your email, Firstly we would like to apologize for the inconvenience and disappointment that you experienced with us.

We assure you that your complaint and feedback will give the opportunity to remedy any problem that may exist and help to improve our service further. We also note your feedback on an availability of information regarding our products and services as well as the service levels.

Our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay.

The issue has been forwarded to the concern team member.They will get back to you shortly.

Regards,

Team Shine