[Resolved] Shine.com — pathetic customer care attitude

Neerajdev

from Delhi, Delhi

Address:

Gurgaon, 110056

I received a call from shine com a while ago where the lady (Anamika) from [protected] discussed about a paid search service for job. I agreed to hear about the same at a time which was favorable to me, i got a call again from [protected] which i missed.

Today i got a call from some lady priya ([protected]) who said she was from senior department (Finance) and started shouting on me for not picking up the phone when i was being called. I told her i might have been busy, but she was very rude

Questions to shine is
1. Are you guys so desperate for money that calling and misbehaving with someone just for sake of getting money seems ok to you.
2. That lady in question was not looking like ang professional job search assist. She looked like someone trying to escort money

Was this information helpful?

No (0)

Yes (0)

Jun 18, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 15, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

Regards,
Team Shine

May 16, 2019

Updated by Neerajdev Thats because i have changed all my details i.e.name, phone no and my CV on your portal, since i do not want any more of your nonsense team to call me up and yell at me for no apparant reason.

Have you guys done a basic check if the mentioned phone nos belong to your team only?