[Resolved]  Shine.com — Payment needs to inform primary about full charge, threatening to pay money otherwise lose your last payment also.

Initially one of the guys spoken about only 3099 and after another person Siva spoken this is the last payment you need to pay after you will receive money through lacs only and after made payment of 4777.00 i informed them unable to make money finally, they convinced to pay only last charge here after no charges will be there... 9556/- paid as last charge. Again, Siva sent another mail for pay money - resume preparation 15, 698. I really sorry i unable to make even single money because you guys not even mention anything previously with amount that need to pay for my career growth. Nothing pre-informed they shared through email and in the live call forcing me to pay and they not giving me time to think about it... They keep on spoken 1.30 hr for this payment. Kindly refund my money back

Refund to my back account :

Name: Kasthuri.M
Bank account no:[protected]
ifsc:ICIC0001040
+5 photos
Was this information helpful?
No (0)
Yes (0)
Jun 30, 2023
Complaint marked as Resolved 
i haven't received the money at all, without informing how you can mark the query as resolved... Give me the refund. I need refund amount of 17432/- from your company... Nothing received still from you end. Kindly refund my money back... Contact number they Shine used -8035468260, 8048160023 Email id they used and phone number : [email protected]; [email protected] Your order ID: 475260 Your transaction ID: CP4752601688123408 3327.71/- PayU logo Transaction ID: IN20230630_822846822846_1688130996 Rs. 9556.00 Paid to www.shine.com via upi on 30 Jun 2023 06:54 PM PayU logo Transaction ID: IN20230630_822833822833_1688129118 Rs. 4777.29 Paid to www.shine.com via netbanking on 30 Jun 2023 06:16 PM logo Thank you for your order Kasthuri, we have received the payment of Rs 3327.71. Shortly you will receive credentials from our course partner Kindly refund my money back
Shine.com customer support has been notified about the posted complaint.
Jul 02, 2023
Updated by Kasthuri sathish
Kindly refund my money back, i don't need any other thing from you... I don't need any other thing i hope you guys got my point. Please do refund... The way of payment collection was very worst in shine.com and try to change in privacy policy as payment for job & career need to inform in the beginning.
Verified Support
Jul 03, 2023
Shine.com Customer Care's response
Dear Ma'am,

We take customer satisfaction seriously and are glad to hear from you.

First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
Complaint comments 

Comments

Are you get your money back

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shine.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4355
    Pending
    425
    Resolved
    3233
    Shine.com Phone
    +91 12 4432 6930
    Shine.com Address
    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
    View all Shine.com contact information