[Resolved]  Shine.com — payment received for registration by fake calls

Dear sir,

I received phone call in the name of shine.com and they told to pay 2655.00 rupees for registration in shine.com for further process. I have paid through online payment. The details below mentioned, and then they asked me to pay cv upgrade fee but i didn't pay.

Please clarify and is payment necessary in shine.com.??.

Kindly clarify...

Regards,
J. Philomin raj,
[protected]

Transaction id in20200414_328112_143409
Name j philomin raj
Email [protected]@gmail.com
Mobile [protected]
Amount (Inr)
2655.00
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May 29, 2020
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2020
Shine.com Customer Care's response
Dear Sir,

As discussed, Please accept our sincere apologies for the inconvenience you may have experienced in respect to our services.

At Shine, we take pride in ensuring our customer’s satisfaction. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by creating an internal auditing team.

Furthermore, you are our most valuable customer, therefore; you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not.
You will receive the welcome call shortly where my team will explain to you the service in detail.

Moreover, we are neither a recruitment firm nor a consultant or recruitment partner of any employer. Shine.com is a platform that is used by consultants, companies, and recruiters to find the right match for an opening. A job/interview is not guaranteed, please understand we only help you boost your chances of employment, but in the end, getting the job depends on you, your skills, etc.

We deeply value your relationship with shine learning and are committed to providing you with the highest level of service.

Reagrds,
Team Shine
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