[Resolved]  Shine.com — Payments completed to Shine.com but Service not received.

Address:

B- 609, 6th Floor Kanakia Wall Street, Andheri - Kurla Rd, Chakala, Andheri East, Mumbai, Maharashtra 400093

I had clear discussion with shine executive Rishab on call before making payments.
My requirement was need of new
resume for domain change, guidance for domain change & job alerts. He said me to pay only Rs 3292/- but I was not having enough money so he said do partial amount so I did on May 3-2023 Rs 1000/- the second part on May 5-2023 Rs 2292/-. After completing this payment he connected me to Rohit and he said I am your relationship manager I will give you new resume for domain change, guidance for domain change and weekly 2 interview leads but for that you have to pay more amount Rs 5000+tax I agreed without any arguments but I was again not having the said amount so I again did payments in part on June 5-2023 Rs 1500/-, and on June 10-2023, Rs 4100/-. I completed the payment of Rs 8892/- I had call to Rishab now Rishab again said you have to do more extra payments at that time I just started feeling unconscious because according to 1st discussion I just need to pay only Rs 3292/- and after saving money hardly I completed the first demand and Shine executives gave me second amount again I hardly paid 5000+tax to save my first amount Rs 3292/- now third amount they are demanding I felt I had done biggest mistake I just took support of wall balancing me from physically falling on floor then I said Rishab that I am going to complaint this type of Service Shine is providing to customer then he said don't complaint we will provide you requirements but now writers are busy you will get call till july 15 2023 I had patiently taken follow up from July 13 2023, july 16 2023 from their I am non stop taking follow up but no use other executives of shine picks up the phone and says they have done Mails to Shine team soon you will get the call after waiting on call when the call gets connected their is new person says they have done Mails you will get the call after lots of attempts on 24 july I had mailed on [protected]@shine.com from the 24th July I am doing follow up on mails till today I have not my service for which I paid Rs 8892/-. & now I am also attaching mails to this complaint site in that you will also find payment details. My requirement is new resume to change domain guidance for domain change & job alerts & I paid hard earned money for the service.

Regards
Vaibhav Rane
[protected]