[Resolved] Shine.com — Recruitment Charges | |||
Hello, I would like to report a case that i recently went through. On saturday 16th oct 2021 5:30pm i had received a call from Shinesrecruiter he said he would be charging 10rs for the recruitment and then subscription will get open. He told me a website Shinesrecruiter.com (not secured) I had visited the page and was going to do the transaction it asked to enter the OTP i entered and it said it was invalid. The process could not get proceeded. After a while i had checked my bank account from my mobile app and the last transaction was 10, 000Rs to phonepe recharge. I was shocked as the transaction had occured on the same time which the guy was talking to me for Rs10 transaction. I tried calling the person his phone was off. I tried on sunday, it was off. He called me today (Monday 18th) morning. He told me the transaction was wrongly been processed as the webpage went into wrong direction. He said the company is ready to refund 10, 000Rs. I said please do it and tell me the formalities. He said he will transfer the call to accounts department, they will deal and ask some details. I hanged up the call by saying that will let him know. Now i want to know from your end that will i get my money back or not? because i am not sure if the person was genuinely talking if he can do a wrong transaction of Rs 10, 000 instead Rs10 then he can transact more money from my account. Kindly revert me as soon as possible. I not only wanted to inform you about my matter but also to let you know if this is fake or fraud then many people are mis-using your company's name and destroying the image. The customers who are trusting you with a hope that you people will help in getting them employed are also getting cheated and looted from these incidences. Please look into my matter at a priority. Awaiting your response Thanks & Regards, Deepalika Bhatnagar [protected] Was this information helpful? | |||
Dec 3, 2021 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Oct 28, 2021 Shine.com Customer Care's response Dear Maám, Thank you for contacting us. Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements. This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times. Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/. Regards, Team Shine | |||
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