[Resolved] Shine.com — refund my 3780 rs as a registration amount | |
Hi shine team, I have received a call from vishnu kumar[protected] from shine.com regarding the paid profile. They have asked for initial registration amount as 3780 rs. With this amount, they have assured me that they will appoint the job within 15 days and also confirm me that specialist expert team will contact me and personal expert will take care and help me for scheduling the interview and they also convinced me that it will be long term investment and i made the payment online for the same. Later, i got a call from shiv pratap ([protected]) who is in expert team. He discussed about all my requirements and they he mailed me about additional charges which is 7347 rs included resume writing and job reference pack and also for cover letter. Somehow i have not made the payment for 2nd amount and i checked the internet regarding the same and now i have submitted this complaint. I would request youbto please verify these issue and refund my money which is 3780 rs. If you wish i can enclosed the emails got from shine mailer i. E. [protected]@shine.com. Was this information helpful? | |
Oct 13, 2017 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Sep 08, 2017 Shine.com Customer Care's response Dear PUNEET SRIVASTAVA, Greetings from Shine Career Plus. With reference to our communication, we had, please accept our sincere apologies for the inconvenience you have experienced with respect to your paid services. At SHINE.COM, we take pride in ensuring our customer’s satisfaction. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again. We deeply value your relationship with SHINE.COM and are committed to providing you with the highest level of service simply because our customers deserve the very best. We hope the things are much clear now. We would request you to utilize the service and take maximum benefit of it. Regards, Team Shine | |
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