Shine.com — Refund my money- I dont want misguided services

Address:Mumbai

I paid for the UK based and India services today 13 May 2023. then they said Relationship manager will call you. same day today while having call he asked me to pay 7197. i asked him is the final amount i have to pay? as i cannot afford more than this amount. he said yes. then again, he asked me to check my mail and ask me to complete that transaction and the amount was around 12, 000. he said without this transaction cannot be completed. i said you have not told me before about this additional amount, i cannot afford this much money for searching the job. i really felt cheated. Please cancel my service which i just booked.
they should have told us clearly the amount breakup and services properly and not misguide. this is really bad experience. Please cancel both the services
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Dear Sir,

Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

Regards,
Team Shine
LalitaJH's [Complaint's author] reply, May 19, 2023
Hi Team,
Please find below details to track the order. you can deduct administration charges and return my hard earned money. i am already sick and can not take such tensions.

Transaction id- IN20230513_801450801450_1683971853
order number reference is 467318.
Email [email protected]
Total Amount paid:-
Amount (INR) 7197.00
Amount (INR) 4840.00
Shine.com Complaint Status Update [ID: 3429854]
bhai refund mila kya??
LalitaJH's [Complaint's author] reply, May 19, 2023
no not yet.
Dear Sandeep,

We have already replied to you via email.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

Regards,
Team Shine
Dear Lalitha,

Greetings from shine learning.

Refer to your concern, we would like to notify you that in general, on a regular basis Shine.com sends its registered candidates the best available online offers and services from time to time. In this case, while promoting the online learning courses and or services, our sales representative suggested you to avail the benefits from various online courses and or services.

It is pertinent to mention that all online learning courses and services offered by Shine.com are also available at Shine Learning, Web Portal. After going through & understanding the details of the products / online courses and services offered by us, you had availed the services on 13th may, 2023.

It is pertinent to mention here that all the transactions were made by the you after going through the terms and conditions and after giving an acceptance prior to activation of services or as per the terms and conditions duly accepted by you.

We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside the dashboard interface at the time of initiating the services.

So, we request you to please utilize the services and take a maximum benefit of it.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine

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