[Resolved]  Shine.com — Refund of amount; no service required

Dear Sir

This is to report a cyber crime - bullying and extortion.

On 12 June, 2023 I received a call from shine.com that they will help in finding a job for me and provide premium services. To create an account I would have to pay Rs.3000. I made the payment and was connected to a relationship manager the next day.

The relationship manager asked me to make a few more payments cumulatively worth more than Rs.90000 on incremental stages without revealing the full details of all the payments.

First I was asked to make a payment of Rs.5, 192 for educational verification.

Then I was asked to make a payment of Rs.9, 556 for company verification.

Then I was asked to make a payment of Rs. 15, 762 for Resume writing services where I asked whether there are more charges. The executive said no.

But then sent another request of Rs.24, 779 and said that this is the final payment that you have to make and then the profile would be live. I was reluctant to pay but then I said okay will do it.

But here comes the shocker, finally the executive asked me to make the payment of Rs.36, 246 to make the profile live. And this is when I had it. I just didn't want the service at all. It doens't make sense.

I just said please don't give me the services, to which he said that we don't refund the money. But the profile won't be live until 36, 246 is paid.

So I was left in a limbo, I can't get the refund, I can't have the profile live. I just want the refund of all the amount I have paid. These are hidden charges and do nothing but dupe the customer. The executive was also abusive and refused to give full information.

Please look into this and help me get the refund. I am a poor person looking to get a job and through shine.com I have lost Rs.60, 000.