[Resolved]  Shine.com — refund of huge amount

Address:Gurgaon, Haryana

Dear sir/ma'am

I am feeling frustrated as shine.com has taken a huge amount from me by forcing for job opportunity and interview. Now after request, they are not ready to refund by saying that they do not have refund policy. The case is new means, within 10 days.

Even below descriptive words, i wrote today but they aren't ready for any help and refund.
Dear sirs,

I have exceeded my limit as of now, as i have already paid rs. 57, 148/-. The case was started from some initial amount rs. 4803/- (Paid) for being a paid member and job opportunity guarantee. After some time, again you asked amount for rs. 14, 220/- (Paid) by confirmation that no amount after that will be taken from me. It was not enough, again you said that your profile cannot be processed as one thing is pending by which we shall give you better opportunity and we shall not ask anything. Also you said that you shall definitely co-ordinate for interview and again asked for rs. 38125/- (Paid). So totally you have taken rs. 57, 148/- and no opportunity came till now.

As per below mail again you are asking for rs. 35, 093/- (Earlier it was approx rs. 48000/) for certification course by saying that other companies are hiring certified candidate and you are not one so you have pay to become the same and qualifying the nature. I already informed that i am doing the same certification from other source. Now i am in stage of suicide that i got mislead from your side since starting after paying rs. 57, 148/- and not able to pay further.

I do not know why you are asking every time for such kind of money and which is really unpredictable. It is request to you, please refund my total amount which i have paid till now. I do not have money which will allow me to go further.

This is my request.
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Feb 7, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2018
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your complaint, we cannot extricate records utilizing your name. If you are a paid client of Shine.com, please share your contact number or the bank statement with us to enable us to check your profile and address your concerns.

These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
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