Shine.com — refund of paid service charges-shine.com

Address:h no. 1140 sector 9a,Gurugram, Gurgaon, Haryana

Dear sir

I got myself regd with ur organization for paid sevice and paid rs 3363/- as onetime charge for following services-

- application highlighter
-resume booster

Transaction id - in20191214_280161_170319

I was given to understand that there will not be any further charge for your services in getting me job interview for post of company secretary. I categorically asked from mr. Rana, if there is any age bar as i am 70+ yrs but am active and have been working till aug., 2019. He informed that 30% companies take senior candidates. Thereafter i paid sum of rs.3363/- as stated above. He further confirmed receipt of money and informed that expert will be working on my profile and if they need any further information they will ask me, he fixed an appointment for expert for[protected] at 11.00 a, m.

An expert mr, nitin came on line at 12.05 p. M. On[protected] and assured me of decent package within 10 days and further demanded money rs. 5192/- (Rs. Five thousand one hundred ninety two only) for the work that he would be doing. I paid the demanded amount vide transasction no,. In20191216_280468_123414 for rs. 5192/-. Immediately he asked me to pay further amount of rss.7197/- for another service. I told him that hes had told me that rs. 5192 /- was only payment to be made. Then he insisted on further payment of rs.7197/- for another service of job profile verification as the earlier payment was for education verification. Every time he told me this is last payment that i was to give. On receipt of one payment he demanded another payment on any pretext. After i paid rssfd. 7197/-j (Rs, seven thousand one hundred ninety seven only) vide transaction no. In20191216_280481_124257 he demanded another payment of rs. 10610/- again saying this is the last paymen. I smelt fraud and refused to pay. Sir i have lost faith in your executives words and i hereby cancel all deal with you.

I request you to kindly refund all amount paid by me i. E. Rs. 3363+rs.5192+rs.7197_=15752/- (Rs. Fifteen thousand seven hundred fifty two only) as i do not wish to avail your paid services. I have not availed of any of your paid services so far. I have paid money on 14th dec. And 16th dec., 2019.

Sudershan tingni
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
Shine.com Customer Care's response
Dear Sir

Thanks for writing your concern to us,

We tried to contact you but was unable to get through. We request you to kindly provide us a convenient time so that we can get in touch with you and address the concern.

Regards
Team shine learning
Jan 04, 2020
Updated by sudershan tingni
Dear Sir
I ve not received the REFUND OF RS 15752/-. Executives keep on ringing up and asking to repeat the entire matter- simply to evade the matter. I requested them to give a written reply to my complaint but SO FAR NEITHER REPLY NOR REFUND HAS BEEN RECEIVED. PL. INTERVENE AND GET THE REFUND EXPEDITED SOON.

SUDERSHAN TISNGNI
Jan 12, 2020
Updated by sudershan tingni
Dear Sir,
I ve not received the refund of rs.15752/- (rs. fifteen thsousand seven hundred fifty two only) nor any written reply from shine.com. They are not attending to my grievance. Kindly help and expedite the said refund at an early date.

sudershan tingni
Feb 01, 2020
Updated by sudershan tingni
SIR,

PL HELP IN GETTING MY REFUND OF RS 15752/- FROM SHINE.COM WHO ARE SITTING SILENT ON MY CLAIM AS I VE NOT AVAILED OF ANY OF THEIR SERVICE

SUDERSHAN TINGNI FCS
Feb 01, 2020
Updated by sudershan tingni
SIR,

PL HELP IN GETTING MY REFUND OF RS 15752/- FROM SHINE.COM WHO ARE SITTING SILENT ON MY CLAIM AS I VE NOT AVAILED OF ANY OF THEIR SERVICE

SUDERSHAN TINGNI FCS
Feb 22, 2020
Updated by sudershan tingni
Dear Sir,

so far i ve not received my refund for rs 15752/- as already detailed in my complaint dt[protected] nor any communication from them. Pl guide me next course of action so that I get refund claimed by me for having paid WITHOUT AVAILING ANY OF THEIR SERVICES. HOW LONG DO I VE TO BEAR THEIR TORTURE. PL GET MY REFUND EXPEDITED SOON.

REGARDS

FCS SUDERSHAN TINGNI
Complaint comments 

Comments

SHINE.COM TEAM

I received a call from Mr. Munish o[censored]r team where I explained to him the entire matter as recorded in my complaint with consumer complaints and i ALSO INFORMED HIM THAT I AM NOT INTERESTED IN DEALING WITH SHINE.COM AS I HAVE LOST ALL FAITH IN THEIR WORD AND DEED AND URGED UPON HIM TO REFUND THE AMOUNT OF RS, 15, 752/-(RUPEES FIFTEEN THOUSAND SEVEN HUNDRED FIFTY TWO ONLY) BUT SO FAR NO AMOUNT HAS BEEN RECEIVED. KINDLY EXPEDITE.

PS. i RECEIVED ANOTHER CALL ON[protected] FROM ANOTHER EXECUTIVE OF SHINE.COM WHERE I CONFIRMED MY DECISION OF NOT DEALING WITH SHINE.COM IN CONFORMITY WITH DISCUSSION WITH MR.MUNISH. HOPING TO RECEIVE REFUND AT AN EARLY DATE.

sudershan tingni

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